Last updated: November 3, 2026
Zero respects your privacy. This policy explains what we collect and how we use it.
1. Data we collect
- Account data: name, phone, email (optional) and an encrypted password.
- Delivery addresses, including a map location if you choose to set one.
- Order data: items, quantities, prices, delivery slot, notes and order history.
- Device data: notification token, device model/OS and crash reports.
- Location: used only when adding an address, with your permission; no background tracking.
- Camera: used only to scan product barcodes; images are not stored.
2. How we use it
To fulfil and deliver orders, contact you, send order and offer notifications, improve the app and prevent fraud.
3. Sharing
We do not sell your data. We share only what is needed with the delivery courier, technical providers working for us (Google Firebase for notifications and crash reports, Google Maps, hosting), and authorities when required by law.
4. Security
We use HTTPS, encrypted passwords and limited access.
5. Retention
Account data is kept while the account is active; order records as required by law and accounting.
6. Your rights
View and edit your data in the app, and delete your account and data at any time from inside the app (Account → Delete account) or by contacting us.
7. Children
The app is not intended for children under 18 to place orders.
8. Changes
We may update this policy and will show the date of the last update.
9. Contact
WhatsApp/phone: +20 102 545 1541 — Email: info@waffarhaapp.com